Insurance and Billing Staff
Urology and Urologic Surgery, P.C., is a provider for Medicare and most major insurance plans. We provide insurance billing. Any fees not covered by insurance will be your responsibility.
Please call us with any questions regarding which insurance plans we accept or other billing concerns. Insurance coverage and benefit questions should be directed to your insurance company.
Jaetta supervises our billing and insurance department. She is an insurance administrator with a medical coding certificate and extensive experience. Her long history of healthcare business experience is helpful as she works to coordinate coverage with insurance companies, resolve billing issues and work with accounts receivable. Jaetta can answer questions regarding electronic billing and collections, as well as respond to insurance company and patient inquiries.
Candy is a billing specialist. She is proficient in multiple computer systems and communicates with patients regarding their accounts. Candy is available to answer questions involving electronic collections as well as other patient inquiries related to accounts. She also assists with arranging patient appointments in our University of Tennessee Medical Center office.